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5 – The insurance company’s money: who profits from risk?

Best Practices to satisfy policy holders and ensure good management of the assets they generate.

"Insurance, particularly in terms of products and service providers, is one of the most complex, sophisticated and diversified areas of the financial sector" stated the OECD Council in a "recommendation" on Best Practices adopted on 28 March 2008.
The responsibility of operators in this sector is therefore exercised at two levels:
- Firstly, individually, towards policy holders: non-discrimating rate-making, declaration of claims, valuation and processing of claims for compensation, timeframe and procedures for settlement, handling of complaints and disputes, etc.
- From the collective point of view, the responsibility of insurers can be assessed as a function of the significant investments they have to manage. Best Practices implemented by some of them show that their influence can be vital depending on the social and environmental
criteria used in managing their assets

Plenary session :

André RENAUDIN - Chief Executive - AG2R La Mondiale (France)

A great expert in insurance (he has notably been General Delegate to the Fédération Française des Sociétés d’Assurance, i.e. French Federation of Insurance Companies), André RENAUDIN is also a confirmed supporter of Corporate Social Responsibility.
AG2R-LA MONDIALE, the first French banking group on social and estate planning insurance, totals some 6 million insurance customers. It meets every need from birth to retirement, with both individual and collective responsibility.

Round table with notably :

Gregor POZNIAK – Secretary General - AMICE (Association of Mutual Insurers and Insurance Cooperatives in Europe) (Belgium)

Gregor POZNIAK is Secretary General of AMICE (Association of Mutual Insurers and Insurance Cooperatives in Europe) since March 2008. With more than 120 direct members and 1,600 indirect members, representing a third of the insurance companies in Europe and 20% of the premiums, AMICE speaks for a significant part of the insurance sector.
Gregor POZNIAK joined AMICE from ICMA (the International Capital Market Association) where he was Senior Advisor for Regulatory Policy. Before this assignment, he was the Deputy Secretary General of the Brussels-based Federation of European Securities Exchanges (FESE).

Download his Powerpoint presentation: Powerpoint Gregor POZNIAK

Niall O'SHEA - Head of Responsible Investing - The Co-operative Asset Management (UK)

The Co-operative Asset Management has over £17Bn of assets under management, offering unit trust products to retail customers, general and life insurance fund management for the Co-operative and lately, institutional fund management for third parties. Niall O’Shea ‘s team analyses how Environmental, Social and Governance aspects of companies combine with financial ones to identify mispriced opportunities and encourage best practice.

Niall sector specialisms include Banking, Mining, Power and Tobacco. Niall worked in journalism and teaching before joining The Co-operative Financial Services as a Corporate Governance analyst in 2001. Niall holds a BA in English and Geography from the University of Cork, Ireland and an M.Phil. in Environment & Development from St. John's College, Cambridge.

Download his Powerpoint presentation: Powerpoint Niall O'SHEA

Francois GARREAU - Head of CSR and Sustainability Report - Generali (France)